Terms of service

Terms of Sale

Sikadppukf
Wolfgang Heinz Wüsten
Bioethanolweg 8, 20095 Hamburg, Germany
Email: info@sikadppukf.store
Phone: +49 40 30020400

Scope

These terms apply to all orders placed through this store.

Contract

The presentation of goods is not a binding offer. By placing an order you make a binding offer; the contract is concluded when we confirm the order or dispatch the goods.

Prices and payment

All prices are final prices in euro; shipping is added at checkout. Payment is due on ordering. Goods are dispatched from Germany.

What we sell

We sell automatic bioethanol fireplaces and burners — electronic sealed-tank burners from 60 to 190 cm with remote, app and safety sensors, plus manual burner inserts, freestanding ethanol stoves, a built-in automatic fireplace and a 3-sided panoramic model — with the flame snuffers, filling funnels, decorative ceramic stones, wall brackets and spare glass to go with them. These are decorative flueless fires for a well-ventilated room, not primary heaters.

Ventilation, fuel and refilling safely

A bioethanol fire is a real, open flame. Use it only in a well-ventilated room — never in a small, sealed or unventilated space — because the flame uses oxygen and gives off carbon dioxide (and carbon monoxide if ventilation is poor); it is a decorative fire, not a primary heat source, and a carbon-monoxide alarm in the room is recommended. Burn only bioethanol fuel made for these fires — never petrol, white spirit, gel or any other fuel. Never refill a burner that is lit or still hot: extinguish it, let it cool fully, wipe any spill, then refill, and only to the maximum line. Extinguish with the snuffer provided, never by blowing. Keep children, pets, curtains and anything flammable away from the open flame, and keep the stated clearances. An automatic burner has a sealed tank and sensors, but the same rules apply. CE marked where applicable.

Retention of title

The goods remain our property until paid for in full.

Right of withdrawal and warranty

Consumers have a 14-day right of withdrawal and the statutory warranty; see the Refund Policy.

Applicable law

German law applies. For consumers this does not affect the mandatory protection of the law of their country of residence.